Shipping policy

Processing Time:
All embroidered items are made to order. Please allow 10–14 business days for production before shipment.

Shipping Methods:
We ship via standard tracked delivery unless otherwise selected at checkout. Shipping times vary by location, typically 3–7 business days.

Shipping Fees:
Calculated automatically at checkout based on your delivery address and order weight.

Order Tracking:
Once shipped, you will receive a tracking number via email.

Delays:
Custom embroidery requires time. We are not responsible for carrier delays or issues caused by incorrect shipping information.

Damaged or Lost Packages:
If your order arrives damaged or doesn’t arrive, please contact us within 7 days for assistance.